I. Position Summary

Acting as the face of the company, serving each and every guest that enters the restaurant with the best experience possible

II. Job Functions

·       Order-taking, delivery, and clearing of food and/or beverage items

·       Understanding and utilization of table and seat numbers

·       Checking stations before, during and after shifts to ensure proper set-up and cleanliness in accordance to                 SNHD and company policy

·       Greeting guests in a friendly and timely manner with your name and any specials/recommendations

·       Inputting orders into Pixel to inform kitchen of the particulars of the order

·       Retrieving order from kitchen and ensuring accuracy before delivery to guest

·       Providing upmost guest satisfaction during experience

·       Abiding all state, federal and restaurant liquor polices

·       Understanding full menu knowledge including ingredients

·       Labeling and day dotting all items prepared

·       Performing side work at the start and end of each shift in Digital Red Book

o   Ensuring sanitizer buckets are in accordance to health standards and changed every 2-4 hours

o   Utilizing day dots and labels

o   Brewing tea, setting up soda station

o   Ensuring tables are clean and set correctly before and after shifts

o   Polishing silverware

o   Maintaining condiments

o   Inspecting and cleaning restroom as needed

o   Daily deep cleaning tasks

·       Understanding and utilization of POS functions

·       Ability to maintain an accurate bank

·       Opening and closing of restaurant

·       Preparing and processing check in a timely manner for each guest

·       Fully understanding upselling, sales approaches, common complaints, how to prioritize yourself, how to                     maintain dining room, safety and sanitation, company policies, and the basic steps of service